If you are looking at CRM solutions for the first time, or are using CRM but considering a change of systems, CRM selection can, at first, seem like a daunting task. The first thing you should do is take a step back and make sure you know why you are planning to implement a CRM solution. Having a comprehensive knowledge of specific goals for your CRM project will greatly assist you in the CRM selection process.
Often, companies planning to implement a CRM solution within their or...